Refund Policy
At Web Dot Mint, we are committed to providing high-quality link-building services that meet your expectations. However, we understand that there may be circumstances where a refund is necessary. This Refund Policy outlines the conditions under which refunds will be issued.
1. Eligibility for Refunds
Refunds will be considered under the following conditions:
- Non-Delivery of Service: If Web Dot Mint fails to deliver the agreed-upon link-building services within the specified timeframe and no alternative arrangements have been made.
- Substandard Quality: If the acquired backlinks do not meet the agreed-upon quality standards as specified in the initial brief and guidelines.
- Order Cancellation: If you cancel your order before any work has begun, you are eligible for a full refund.
2. Refund Request Process
To request a refund, please follow these steps:
- Contact Us: Email us at [Email] within 7 days of the issue arising, providing details about your concerns and reasons for the refund request.
- Review: Our team will review your request and may ask for additional information or clarification.
- Resolution: We will inform you of our decision within 14 days of receiving your request. If your request is approved, the refund will be processed as soon as possible.
3. Non-Refundable Situations
Refunds will not be issued in the following situations:
- Change of Mind: If you change your mind after the link-building services have been initiated and the links meet the agreed-upon brief and guidelines.
- Delayed Feedback: If you fail to provide feedback or necessary revisions within the agreed timeframe, resulting in delays or perceived quality issues.
- Completed Work: If the links have been approved or utilized by you in any capacity.
4. Partial Refunds
In some cases, partial refunds may be granted at the discretion of Web Dot Mint. This may occur if a portion of the service has been completed satisfactorily, but there are issues with specific elements of the link-building process.
5. Quality Assurance and Revisions
Web Dot Mint is committed to ensuring client satisfaction. Before requesting a refund, we encourage you to take advantage of our revision policy:
- Revisions: Clients are entitled to request adjustments to the acquired backlinks if they do not meet the agreed-upon quality standards. Web Dot Mint will make reasonable efforts to replace any unacceptable links.